Please note that – throughout this policy – Buy In Trade Wholesale & Distribution is referred to as ‘us’, ‘our’ and ‘we ‘ – and that you and your firm will be referred to as ‘you’ and ‘your’ with regard to you shopping with us.

Placing Orders

Before ordering with Buy In Trade Wholesale & Distribution, please always ensure that you have a valid payment method available to be able to clear funds for any goods you may request from us.  We will accept valid UK registered credit or debit cards as well as UK verified e-wallets such as PayPal, which are also widely used with other online wholesale suppliers.

We list all prices on all stock in pound (£) sterling and without VAT applied unless otherwise specified.  Before completing checkout and before a receipt is generated, we will advise you of any VAT applicable to be paid along with the retail price you have agreed to.  We will neither charge nor deliver to you until you confirm that you agree with the final total and are happy to proceed.

We ensure to keep our stock replenished as much as we possibly can and will endeavour to advise you of any items out of stock via our website as clearly as we possibly can.  However, in the event that an item you have ordered is no longer available, we will refund you for any amounts you have paid towards such absent stock – though we will continue to deliver items you have ordered that are still in our supply.

We will also endeavour to make sure that our products and stock are listed with accurate pricing at the time of sale – but in the rare circumstance where the price of a product or stock you have ordered has changed, we will advise you as soon as possible, and will offer you the option to cancel or to proceed.  Should you wish to cancel, we will refund you in full to your chosen payment method.

We may need to submit authorisation checks with third parties such as credit agencies before accepting payments from you at checkout, but will be kept secure in line with the Data Protection Act of 1998.  This is to ensure that the ordering process is kept secure and legal at all times – and by ordering with us, you agree that we may use you data for verification purposes to this end.  You may also need to complete verification with your card issuer before we can fully process your order.

Upon ordering, you will receive an email confirmation of the stock you have ordered and how much you will be debited for.  You may also request such receipts to be dispatched to you physically for VAT purposes.  This is a contract between you and us – and we may need you to provide proof of address in rare circumstances, should we need assurance that delivery is to be safe for our dispatchers.

Information on Our Website

We make sure that the products and stock listed on our website, including pricing and quantity, are represented fully and accurately to the best of our knowledge and ability.  However, we cannot be held liable for the site remaining free from errors at any given time – and cannot be held liable for damages or loss incurred as a result of your reliance upon content, data or information supplied via our online services and catalogue.


By using services provided by, and by ordering stock and services from Buy In Trade Wholesale & Distribution, you agree that we shall not be held liable for any financial damage that you may accrue as a result of using our website and products.  This denial or liability extends to our affiliates, employees, directors and representation – and applies to any orders you may receive or through any service you may have been supplied.

We shall also not be held liable for any loss of revenue, data, reputation, profit, savings, business, contracts or special losses (including in direct loss) that be incurred as a result of your firm or retailer using our services.  We also ensure to keep your personal and commercial data secure at all times – but we cannot be held liable for any financial losses you may incur as a result of your data being intercepted.  We act within UK legislation guidelines and therefore keep your data secure and protected to the full extent of our ability.

These terms do not limit – or exclude entirely – Buy In Trade Wholesale & Distribution’s liability for injury or death that may arise from misrepresenting our services or direct negligence.

Please note that your statutory rights and rights to cancel are not affected by such terms as listed above. 

Delivery and Liability

Our deliveries are handled by trustworthy couriers who we partner with to ensure that our goods can be delivered within a reasonable timescale as per your expectations.  However, we cannot be held liable for delivery delays that are as a result of postal issues – nor can we be held responsible for any problems that may arise beyond our reasonable control.

You take on full responsibility for any products or services you have ordered from us once they have been delivered – meaning that we cannot be responsible for any risk or damage incurred once delivery has been completed.

Your Use of Our Website

You agree, without query, that you do not use our website to transmit or share harmful, offensive or obscene data or information – which also extends to the use of our social media channels.  Such practice may result in your expulsion from our website and social media channels, and may result in our forwarding of your details to local authorities and relevant educational or professional bodies.

These Terms

We advise that you supply information to us which is legitimate and complete so that we may be able to provide you with your order safely, securely and within the delay you expect.  We must also advise that you set up a secure login username and password so that your company details and orders can be kept secure and safeguarded at all times.  We may also withdraw passwords as per these terms and conditions.

We may alter or add to our terms and conditions at any time – and we will inform you of as and when this will be the case.  It is, however, always your responsibility to ensure that you read each release of our terms and that you do not use Buy In Trade Wholesale & Distribution if you disagree with any clauses which may lie therein.